Our Commitment to Your Privacy

Name: Appliances Australia
Address: 123 Market Street, Sydney
Telephone: +61 2 9876 5432

At Appliances Australia, we believe trust is built on clarity. We don't deal in data currency; we deal in premium home appliances. This policy outlines exactly how we handle your personal information when you explore our curated collections or request a quote. No jargon, no hidden clauses—just transparent practices designed to protect your peace of mind.

Whether you are browsing our kitchen range or planning a laundry renovation, your digital footprint is treated with the same care we apply to our product curation: minimal, intentional, and strictly purposeful.

Data Minimalism

We collect only what is essential to provide accurate quotes and service recommendations.

What We Collect & Why

When you interact with Appliances Australia—specifically when requesting a quote or contacting us—we collect specific details to ensure our response is accurate and helpful. This typically includes your name, email address, phone number, and your suburb location. We also ask about the specific appliance of interest (e.g., a 9kg heat-pump dryer) so we can provide tailored specifications rather than generic advice.

This information allows us to simulate a showroom experience online. If you are in Brisbane, we want to ensure we recommend humidity-tolerant builds; if you are in Sydney, we consider power-surge resilience. We do not store payment information, as our site operates on a quote-request basis rather than direct e-commerce transactions.

Standard Data Points:

Contact Details (Name, Email, Phone)
Location (Suburb/State for logistics context)
Appliance Interest (Product category/Model)
Message Content (Project details, renovation stage)

Visualizing the Flow

We process inquiries through a secure, isolated channel.

No Third-Party Selling

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

Technical Safeguards

SSL Encryption

All data transmitted between your browser and our server is secured via industry-standard SSL.

Secure Storage

Personal data is stored on restricted-access servers, monitored for unauthorized access.

How We Secure Your Data

We treat your data with the same rigor we apply to selecting a heat-pump dryer. We utilize secure server infrastructure that encrypts all incoming and outgoing data. This means that even if you are submitting a quote request from a public Wi-Fi connection in a cafe, the details of your renovation project remain private.

Access to your personal information is strictly limited to our internal team members who require it to provide you with a quote or answer a service query. We regularly review our security procedures to ensure they align with current digital safety standards.

Cookies & Analytics

Like most modern websites, we use cookies to understand how visitors use our site. This helps us improve the user experience—for example, identifying which kitchen appliances are most popular or which guides are most read. These cookies do not contain personal data; they simply help us understand general traffic patterns.

Our site may feature static embedded content (such as visual diagrams or maps). Interacting with these elements (like clicking a "Get Directions" link) may imply a third-party cookie if you proceed to an external map service. We do not control the privacy policies of these external sites.

Read full Cookie Policy